Returns & Exchanges
At Ampace, we stand by the quality of our power solutions and offer a 30-day hassle-free return policy for all electronics in their original condition. If you are not completely satisfied with your purchase, our streamlined process ensures a quick resolution or full refund.
Initiate Your Request
Contact our support team with your order number and proof of purchase to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the device in its original packaging including all cables, manuals, and accessories to ensure safe transit back to our facility.
Ship to Ampace
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location for tracked delivery.
Inspection and Refund
Once our technicians verify the item's condition, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing